We work with selected farmers & suppliers and apply quality control to ensure stable specifications and consistency across shipments.
We manage shipment planning, documentation, and coordination carefully to minimize delays and execution risk.
Clear specifications, clear documentation, and clear communication.
We prioritize repeat orders and sustainable cooperation over one-time transactions.
We supply a wide variety of Indonesian spices, coffee, and coconut-derived products, including coconut fiber, coconut shell charcoal, dried copra, organic coconut sugar, and derivative products such as coconut fiber and briquettes.
Yes. All products are 100% sourced and processed in Indonesia, in collaboration with certified local producers from Java, Sumatra, Maluku, Kalimantan, Papua and Sulawesi islands.
Yes, we can send product samples for quality verification. Buyers typically cover sample shipping costs, unless otherwise arranged.
MOQ varies by product. Generally, one 20-ft container (around 18–21 tons) is the minimum for bulk items such as coir fiber or charcoal. Trial orders are negotiable.
Every batch is tested for moisture, ash content, impurities, and fiber or granule size. Inspections are performed before shipment, and third-party labs like SGS or Intertek may verify quality.
We provide Certificate of Origin, Phytosanitary Certificate, COA (Certificate of Analysis), and export documentation. Optional inspection by SGS or Intertek can be arranged.
Products are packed in compressed bales, kraft paper, PP woven sacks, or jumbo bags depending on the product type and buyer’s specifications.
We accept T/T (bank transfer), Letter of Credit (L/C), or other international payment terms. All transactions are processed securely under Mutiara Hasana Indonesia.
Normal lead time is 3–5 weeks after order confirmation, depending on product quantity, packaging, and vessel schedule.
We export mainly from Tanjung Perak (Surabaya), Tanjung Emas (Semarang) and Tanjung Priok (Jakarta). Other ports like Belawan and Makassar are available upon request.
We commonly work under FOB, CIF, CFR, or EXW terms. Our logistics team ensures accurate documentation and safe delivery.
Yes. We manage all required export documents including Invoice, Packing List, Bill of Lading, COO, and customs clearance through Mutiara Hasana Indonesia.
Yes, for Herb, Coconut Derivative Product and Coffee we can provide private label packaging with your own brand and label design with MOQ applies.
We export globally to Asia, the Middle East, Europe, Australia and America. Shipping routes depend on port access and trade regulations.
Yes, we plan logistics schedules carefully to ensure on-time delivery. However, delays due to force majeure or port congestion are beyond our control.
Simply go to our Request a Quote (RFQ) page and fill in your details. Our export team will respond within 1–2 business days.
