We maintain transparent, ethical practices in all coffee grades – specialty (85+), commercial (80-84.99), and trade grade (under 80). Our integrity ensures fair partnerships with Indonesian farmers and honest quality assessments for roasters, cafes, and industrial buyers across Asia and the Middle East.
Our CQI-certified and SCA EQ Grader team implements rigorous quality control for every coffee grade. From moisture testing, screen size analysis, color sorting, and defect analysis to cupping protocols, we ensure consistent quality whether supplying specialty coffee to roasters or trade grade coffee to Indonesian factories and international industrial buyers.
Our professionally certified team (CQI processor and SCA EQ Grader) brings expertise to every aspect of coffee trading. We actively participate in national coffee events, conduct ongoing R&D, and provide technical support to farmers across Java’s coffee origins, ensuring professional standards for all coffee grades.
We’re committed to supporting Indonesian coffee farmers with equipment, financial assistance, and professional guidance. Our dedication extends to serving diverse markets – from specialty coffee roasters seeking 85+ point beans to large factories requiring consistent trade grade supplies for mass market applications.
We leverage advanced equipment (moisture meters, gravity separators, screen size analyzers, color sorting machines) and diverse processing methods (washed, natural, honey, wet-hulled) to meet specific buyer requirements. Our resourcefulness enables us to supply the right coffee grade at the right price point for markets across South Korea, Saudi Arabia, China, and Indonesia.
- Brokers need to provide us their Company Profile/Portofolio & Proof of Transaction from previous Bill of Landing as KYC.
- Brokers receive the same services as buyers.
- Samples are not free.
- No broker fee, but a discount of USD 25 per MT for Arabica & USD 10 per MT for Robusta applies.
- Brokers can mark up prices to increase margins.
We cannot provide free samples of wholesale green coffee beans. For first-time buyers, there is a charge of USD 50 per 350g sample (exclude shipping cost)
Note: This cost will be counted as a deposit and deducted from the future contract.
Generally, Payment is 30/70: 30% Maximum, 3 days after signing the contract, and 70% after the goods are ready before departure (Photo & Videos).
For Invoice Under USD 6,000: 100% Advanced.
For other payment terms is negotiable.
We accept USD as the primary currency. EUR and IDR or other currencies payments are possible upon agreement.
Bank transfer (TT) is the standard. A Letter of Credit (L/C) can be arranged for large contracts. Other methods, such as PayPal and BTC (Bitcoin), are not available for either small or large invoices.
Coffee prices fluctuate daily.
Arabica: refers to New York (NY) terminal closing prices.
Robusta: refers to London (LDN) terminal closing prices.
- Outright price: the price listed on the website today.
- Differential basis: Mutiara Hasana’s differential points are based on terminal prices, usually for long-term contracts.
Yes. Prices are FOB Sumatera Port, Java Port or any port of Indonesia.
No. Our price is Ex Work, Shipment cost is not included, but Mutiara Hasana can arrange shipment.
Yes, but retail prices apply. Catalog pricing applies only to purchases of 9 MT or more.
Average lead time is 2–3 weeks after the contract is signed and an advance payment is received.
Mutiara Hasana ships mainly by sea freight. Air freight can be arranged upon request for smaller quantities. Both Full Container Load (FCL) and Less than Container Load (LCL) are possible.
Shipment is not insured by default. Insurance can be added at the buyer’s request.
Yes. Export documents are prepared by Mutiara Hasana’s EXIM (Export & Import) department and adjusted to your country’s requirements.
Mutiara Hasana prepares export documents. For import/customs clearance in your country, Mutiara Hasana can provide guidance, but buyers are responsible for compliance with local regulations.
All coffee is cupped and graded by Mutiara Hasana’s Q Graders. Photos and videos of the goods are shared with buyers before shipment. Independent surveyors can be arranged upon request.
We also can send Pre Shipment Sample upon requested.
Yes, we can also pack with your packaging design for your brand.
Yes. Exclusive rights can be discussed for buyers with long-term commitments and minimum purchase volumes of USD 95,000.
Yes. Mutiara Hasana can supply on an OEM basis as per the buyer’s request. Packaging is decided by the buyer, but printing costs follow Mutiara Hasana vendor prices.
Yes. A cancellation fee applies in accordance with the contract value.
Mutiara Hasana promotes sustainable farming by sourcing from farmer cooperatives, supporting shade-grown and organic practices, and paying farmer premiums for specialty quality.
Mutiara Hasana has dedicated departments: Sales (contracts and pricing), EXIM (documents and logistics), and Finance (payment). A contact person will be assigned once the contract is signed.
